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Satellite Communications Technology

Marlink signs multi-year agreement to supply global connectivity services for O.A.T. Small Ships

(11 March 2019 - Marlink) Marlink has just entered into an agreement with Overseas Adventure Travel (O.A.T.) to supply its market-leading satellite voice and data connectivity services for use on five adventure cruise ships in the O.A.T. fleet.

Under the terms of the arrangement, Marlink will provide the O.A.T. Small Ships with a sophisticated suite of solutions; equipment, bandwidth and operations to reliably meet and exceed guest voice and data requirements; uninterrupted voice and corporate connectivity to facilitate ship management tasks; and flexible connectivity services to support the integration of a third-party GSM operator.

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Marlink to connect Overseas Adventure Travel (O.A.T.) Small Ships fleet for reliable guest and operational communications in remote regions. (courtesy: Overseas Adventure Travel)

The growing popularity of the adventure cruise sector presented O.A.T. with a series of unique challenges, not least of which was the correlated need to consistently provide an optimal passenger experience, enhance safety and promote crew satisfaction, however remote the destinations on its itineraries might be. The ability to offer and maintain a robust communications link in previously inaccessible regions was a pivotal concern.

Marlink’s global connectivity services hold the key. Starting in 2019, when O.A.T.’s small ships set sail for destinations beyond the scope of larger, mainstream cruise ships, they will benefit from the dependability and versatility of Marlink’s global C-band, Ku-band and L-band coverage, which crucially encompasses Antarctic and Arctic operational capability. Marlink’s bespoke satellite service will enable bandwidth to be dynamically shared between each of the O.A.T. Small Ship travelers, depending on current demand for each vessel.

The first O.A.T. vessel connected by Marlink’s Sealink maritime VSAT service was MV Corinthian, in January 2019. The remaining vessels – MV Clio, MV Athena, MV Arethusa and MV Artemis – will follow suit later in the year. The ships will be fitted with Marlink’s newly-developed dual-band antenna system: this solution automatically switches between frequencies to provide coverage regardless of where they sail, also to provide compliance with local authorities when close to shore.

The onboard system will be reinforced in turn by an L-band out-of-band back-up enabling remote access to Marlink’s Maritime Network Operations Centre (MNOC). This VSAT support service allows experienced network and antenna engineers to proactively monitor onboard connectivity performance and manage any bandwidth and coverage amendments during the contract life cycle.

“At O.A.T., we pride ourselves on making the comfort, welfare and satisfaction of our customers and crew a primary consideration,” says Simon Laxton, President GCCL & OAT WW Fleet Operation, “so it’s only natural that we should draw upon Marlink’s pioneering expertise in end-to-end managed connectivity to make flawless communications to and from more remote destinations a reality.”

“O.A.T’s Small Ship Adventures remind us that there is still a great deal of the world for us to admire and explore,” says Tore Morten Olsen, President Maritime, Marlink, “but our connectivity solutions bring even the most remote areas within real-time reach of everyone, wherever they are, via social media video and photo uploads, phone calls, SMS texts and emails. We’re excited to be such an integral part of this journey with O.A.T.”

About the Marlink Group

The Marlink Group is the world’s leading provider of end-to-end managed connectivity and IT solutions. The group which includes Marlink, Telemar, Palantir, Livewire Connections and OmniAccess, provides maritime and enterprise customers with an integrated offering of reliable broadband communications and IT, digital solutions, bridge electronics, and flexible service and maintenance.

The Marlink Group’s unrivalled portfolio of multi-band communication solutions covering Ku-, Ka-, C- and L-band services is augmented with mobile and terrestrial links and an industry-unique range of digital solutions. With more than 1000 employees worldwide, the Group serves enterprise and maritime customers globally, including: Shipping, Offshore, Cruise & Ferry, Yachting and Fishing, as well as Mining, Oil & Gas, Utilities, Humanitarian & NGO, Media & Events.

The Marlink Group delivers solutions with unrivalled service and support through an enhanced global footprint, including a network of sales and service locations ensuring customer proximity. Our 24/7 service desk, local presence on all continents and a network of 1250 service points staffed with highly qualified service engineers support our customers globally to operate their business in an ever smarter, safer and more profitable way.

More than 70 years’ experience, combined with our strong satellite network and hardware manufacturer partnerships, enables Marlink to bring the power of smart connectivity solutions to customers worldwide, helping them to digitalise their remote business operations wherever they are.

The Group is led by Erik Ceuppens as CEO.

About Grand Circle Corporation

The Grand Circle Corporation is a global enterprise comprised of a family of travel companies. The firm is committed to changing people’s lives by offering high-impact experiences to its travelers and building local communities through philanthropy, social entrepreneurship and volunteerism. The original Grand Circle Travel was founded in 1958 by retired high school principal Ethel Andrus to serve members of her new association, the American Association of Retired Persons (AARP). Grand Circle eventually grew into the Grand Circle Corporation, which in 1993 acquired Overseas Adventure Travel (O.A.T.). O.A.T was founded 15 years earlier by another education professional, a teacher named Judi Wineland.